The Perfect Hire
Tim Connor
I will
guarantee that at least once in your career as a manager, leader or business
owner you have made a hiring mistake. One that in hindsight cost you more than
you would have ever anticipated.
There are
four areas I would like to discuss; resumes, references, interviews and
personality profiles and then ask you to decide which do you feel are the most
effective for making wise hiring choices and which ones you are relying on and
are they working? I will keep these
short and to the point.
Resumes –
A resume is
a balance sheet without the negatives. Its primary purpose is to make the
candidate look good or even perfect.
Relying on these as a major tool for determining who you will interview
or even hire can be a huge mistake. With online applications now dominating the
hiring process this can create even greater hazards as candidates can easily
manipulate them to suit the potential employer.
The answer –
Read between the lines. Ask for details.
Look for obvious loopholes. Ask for
further explanations where appropriate.
Look for inconsistencies. Pay
attention to the presentation of the resume – is it professional, too long, too
short, to self-serving, etc.
References –
Let me ask
you – if you are trying to look good would you give someone a bad or even
questionable reference? I doubt it. References can be valuable if you ask the
candidate for the right ones and interview the references in the correct
way. Otherwise – why bother al you will
get are platitudes and often false misrepresentations.
The answer –
Ask to speak to previous supervisors, customers, fellow employees or suppliers
or vendors. Go back to a former position (before the most current one – where
possible) and ask to speak with the same folks as just mentioned. Ask the former supervisor a critical question
– would you rehire this person if you could?
Interviews –
The biggest
mistakes interviewers make are they – talk too much or give information before
they get it. They broadcast in advance
what they are looking for and only a fool as a candidate would respond in the
wrong way therefore making them look ideal.
The answer –
Ask more questions than you spend time talking.
Get them talking first. Ask follow-up questions. Observe body language
as they answer the questions. Dig deeper. Ask more why and how questions than
what or when questions. Take notes. On follow-up interviews ask them the same
questions and compare answers.
Personality
profiles –
There are
hundreds of work style and personality profiles on the market today. Some are worth the cost while others can be
incredibly accurate and a valuable selection instrument. The bottom line –
using them is one of the best tools you can use to ensure a smart hiring
decision. A major publication, Scientific American Mind just verified that
using these instruments is the most important and credible action you can take
when trying to wade through all of the information you gain during the hiring
process. The results from these instruments when carefully integrated into your
hiring decision can guarantee the best possible choice. I have been a Personality Profile Consultant
for over twenty years and many of my clients use these instruments both during
the hiring process as well as prior to promoting an employee into a new role or
position. If you would like to discuss
their use and benefits give me a call.
The answer –
Use an instrument. Even a poor one is
better than not using one at all.
Let me close
with the questions;
Now rank the
above four areas in terms of importance in making a smart hiring decision.
___Resumes
___References
___Interviews
___Personality
profiles
Now rank
them in accordance with how you currently implement these in terms of their
importance or use as you go through the hiring process;
___Resumes
___References
___Interviews
___Personality
profiles
And your
conclusion is? A)you are doing things right, B) you need to change a few areas
or C) you need to abandon your current approach and begin again.
"Nothing can stop the man with the
right mental attitude from achieving his goal; nothing on earth can help the
man withthe wrong mental attitude."
Thomas Jefferson